Privacy Policy
Your privacy matters to Loom City Shop.
We respect your personal information and are committed to protecting it when you visit our website or make a purchase.
1. Information We Collect
When you shop with us, we may collect:
- Your name, email address, phone number, and shipping/billing address
- Payment information (processed securely by our payment provider)
- Information about your browsing habits on our website (cookies, analytics)
We never sell your personal data to third parties.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates and promotions (if you opt-in)
- Improve our website and customer experience
- Prevent fraud and ensure secure transactions
3. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic and improve functionality
- Personalize your shopping experience
- You can manage or disable cookies in your browser settings.
4. Third-Party Services
We may share your information with trusted service providers (shipping carriers, payment processors, marketing platforms) only to complete your orders or provide services you request.
5. Data Security
We use industry-standard measures to protect your data. While no method is 100% secure, we are committed to safeguarding your information.
6. International Customers
By using our website, you consent to the transfer of your personal information to countries outside your residence, including Canada and other countries where our warehouses or service providers operate.
7. Your Rights
Depending on your country, you may have rights to:
- Access your personal data
- Correct or delete your data
- Opt out of marketing communications
To exercise your rights, contact us at loomtech.shop.city@gmail.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.