Contact Us

We love hearing from our customers! Whether you have a question, feedback, or need help with your order, our team is here to assist you.

How to Reach Us

Email: loomtech.shop.city@gmail.com

We reply to all inquiries within 24-48 hours.

Contact Form 

You can also send us a message directly through our website's contact form — we'll get back to you as soon as possible.

Customer Support Hours:

  • Monday to Friday: 9:00 AM - 6:00 PM (EST)
  • Weekends & Holidays: 10:00 AM - 4:00 PM
    (EST)

International Customers

No matter where you are in the world, we're here to help. Questions about shipping, orders, or products? Just send us an email — we'll make it easy for you.

Social Media

Stay connected and get the latest updates, offers, and product launches:

Your satisfaction is our priority!

Reach out anytime — we're here to make your shopping experience smooth and enjoyable.